🦠 Infectious Disease in Cayey, Puerto Rico

📞 Before you call, have this ready

Two minutes of prep save you weeks of back and forth.

• ✓Have your plan card and ID at hand. The first thing they ask. If it is for a relative, also their date of birth and plan number.
• ✓Ask your primary doctor for the referral first. Many infectólogos will not book you without one. Request it by phone, do not wait for your next visit.
• ✓Ask these two questions first. "Do you accept my plan?" and "Are you taking new patients?" That saves you the whole trip.
• ✓Ask how long the wait is, and to be put on the cancellation list. Someone cancels almost every week. Whoever is on the list gets that slot.
• ✓Write down who you spoke with and the date. If anything gets tangled later, that note untangles it.